Diagnose. Decide. Deliver. Embed. Then stay

One firm from the first walk of the plant to the day the old way is retired.

Phase 1: Diagnose

Our consultants spend the discovery on site: on the line, in stores, at the dispatch gate, with planning, purchase and finance. We map how each process actually runs, where it breaks and what the break costs.

You receive a written diagnostic, plant by plant, that is yours whether or not we go further.
Phase 2: Decide

We rank the problems by what each is costing and how fast it can be fixed, and we agree the measure of success before any build starts.

You receive a prioritised roadmap with the business case for each step and the number it is judged on.
Phase 3: Deliver

Our engineers design and build the fix, with the consultant who ran the diagnostic still on the account. Process redesign, the systems the process needs, the integration between them, and the data that proves it is working.

You see working output in weeks, not at the end.
Phase 4: Embed

Go-live on the floor, the people trained on their work, procedures tied to the system, the old routine formally retired.

You own the process, the system and the data.

After go-live we stay on as your standing technology adviser: a review each quarter of what the numbers say and which problem is worth solving next.

The relationship is built to last years, one measured result at a time.

We do not run three‑year programmes that change nothing until year three. We fix one thing, prove it moved, and move to the next.

We agree the number before we start

Then we are judged on it. The starting value is written into the diagnostic.

The plant head reads
- Overall equipment effectiveness (OEE)
- Unplanned downtime
- Rejection rate and cost of poor quality
- Plan adherence
The finance head reads
- Working capital days
- Inventory days
- Days to close the month
- Unmatched invoices
The sales head reads
- On-time-in-full delivery
- Order cycle time
- Enquiry-to-order conversion
- Complaint turnaround
The managing director reads
- Margin by product and customer
- Cost per unit produced
- Capacity used against capacity installed
- Hours from event to decision

Where do you work?

With manufacturers at the plant, wherever it is. Discovery is done on site, not from a questionnaire.

What happens in the first conversation?

Thirty minutes with a consultant on one operating problem. No deck, no demo. You leave with a view of where it breaks and what it costs.

Thirty minutes on the problem that costs you most. No deck, no demo.